Finance and Administration

University Controller’s Office

Payroll services image
Payroll Services

Payroll Services

Payroll Services

Mission Statement: VCU Payroll Services provides exceptional customer service to all employees by providing your pay and related information accurately, efficiently and timely.

The Payroll Services team ensures efficient and accurate payroll processing for university employees. We manage wage payments, tax withholdings, direct deposits, and compliance with state and federal payroll regulations. Additionally, we provide support for payroll-related inquiries, time reporting, and employee compensation adjustments. Our office transitioned from VCU Human Resources to the VCU Controller’s Office in 2016.

Payroll Services works closely with university timekeepers, who serve as departmental liaisons to ensure accurate recording and approval of work hours, verifying leave balances, and addressing payroll discrepancies before submission to Payroll Services.

Quicklinks:

Direct Deposit
Payroll & Timekeeper Resources
Employee Tax Updates
Accessing Electronic W-2 Statements
Payroll Cost Transfer (PHAREDS)
Payroll List of Contacts

Direct Deposit

All University employees are required to enroll in Direct Deposit using a financial institution of their choice to receive their semi-monthly pay.

Employees will complete this process during the new employee onboarding. Effective April 3, 2025, VCU employees will enter or update their direct deposit account information via eServices/VCU Self Service (see guide and FAQ linked below).

International Direct Deposits have additional requirements that must comply with the United States Department of Treasury Office of Foreign Assets Control (OFAC), which oversees payments sent outside the territorial jurisdiction of the United States (see VCU Treasury Disbursements).

International employees impacted by these requirements or with questions should contact Treasury Services at disburse@vcu.edu for assistance.

Payroll & Timekeeper Resources

Employee Tax Updates

  • Tax Year 2025 W-2 statements are now available 
    • If you have consented to receiving your W-2 electronically, you may now retrieve your documents via eServices (see Accessing Electronic W-2 Statements). If you have not consented to receiving your W-2 electronically, you will be receiving your document via regular mail to the address on file. 

    • If an employee needs to make an address change for a W-2 statement, please email payroll@vcu.edu and provide the following: 
      • The W-2 statement year requested.
      • An address where to mail the W-2, or consent to email the W-2.
      • A statement including the above which must be signed and dated by hand, scanned and included as an attachment.

    • Qualified Overtime Statements for non-exempt employees are also now available via email, if applicable, and hard copies will be released on Thursday, January 22, 2026.

  • International employees who wish to apply for treaty or tax benefits for the current year, please make an appointment here.

  • For student tax information, see the student tax guide. For international student tax information, see the international tax guide. 

  • Payroll Services will hold Quarterly Tuition Benefit Taxation Overview Webinars to assist employees in understanding how this benefit may impact annual taxes. Click one of the links below to register for an upcoming session.

Accessing Electronic W-2 Statements

VCU employees who have given their e-Consent may view and print their W-2 statements online via VCU eServices. (Consent remains in effect until revoked by the employee.) Instructions for accessing W-2 statements are below:

    • Log on to VCU e-Services using your eID and password.
    • Click the "Employee" tab, then select "Employee Dashboard."
    • Scroll down to the "Taxes" drop down, where you will find a link to "W-2 Wage and Tax Statement."
    • Select the tax year, then click "Display." You can select earlier years if you need to see a prior statement.
    • For assistance understanding your W-2, please consult the 2025 W2 Explanation.

Payroll Cost Transfer (PHAREDS)

An expense that is transferred from one index to another, after the expense was initially processed in Banner on the original index. A PHARED refers specifically to a cost transfer involving labor distribution and personnel expenses. This ensures accurate funding attribution.

Effective July 7, 2025, the ability to manually enter funds or org fields has been disabled. Users are now required to enter the correct index when completing labor distributions. Once entered, Banner will automatically populate the appropriate fund and org numbers. This will reduce the chance for error and misalignment between fund and org numbers.

Payroll List of Contacts

Administration

Veronica B. King, CPP, CFEI, PB, Notary Public
Executive Director
vbking@vcu.edu
  • Overall Department Policy
  • Business Process (Changes, Inquiries)
  • Organizational Effectiveness
  • PHARED/BadPay Assistance by appointment
  • Tax Oversight(Sales, GST/VAT, W-9, Exemptions)

Payroll Operations

Gertie Smither
Payroll Operations Manager
smitherg@vcu.edu 
  • Department Policy Oversight
  • Operations and Payroll Processing
  • FERIP Processing
  • 1099R Reporting and Compliance

Janet Taylor, CPP
Payroll Specialist
jjtaylor2@vcu.edu
  • Payroll Payment Inquiries by Last Name (A-K)
  • Parking and Foundation Deductions

Paris Miller
Payroll Specialist
millerpb@vcu.edu
  • Payroll Payment Inquiries by Last Name (L-Z)
  • Ram-Tech and Tuition Payback Deductions

Payroll Reporting

Crystal Ponds
Payroll Reporting Manager
cponds@vcu.edu
  • Department Policy Oversight
  • Benefits/International Payroll
  • 1042 Processing
  • 1042 Reporting and Compliance

Tonya Lewis
Benefits and Systems Specialist
ttlewis@vcu.edu
  • Salary Reduction Agreement Inquiries
  • Retirement Plan Deduction Inquiries
  • Health Benefits Deduction Inquiries

Chad Dupre
International Payroll Specialist
duprecm@vcu.edu

Payroll Compliance

Janine Craig
Government Reporting Specialist
jcraig4@vcu.edu
  • Semi-weekly/Quarterly Employment Tax Deposits and Reporting (Federal, California, Virginia)
  • Annual W2 Reporting
  • W2 Inquiries

Amy Creech
Garnishment Specialist
creecha@vcu.edu
  • Garnishments, Child Support and Wage Assignment Processing and Inquiries
  • Wage Verifications

Sheila Hopkins
Fiscal Administrator
sbhopkins@vcu.edu
  • Awards, Bonus, Spot Awards, Recognition Pay Inquires
  • Direct Deposit Inquiries

Kristina McGusty-Dickens
Sr. Payroll Accountant
mcgustyk@vcu.edu
  • Payroll Accounting Oversight and  Reconciliations
  • Payroll-Finance Accounts Reporting Liaison

Payroll Systems

Jackie Myers
Sr. Systems Administrator
jhmyers@vcu.edu
  • System Validation and Inquiries
  • (Banner, Realtime, AiM, Tax Navigator)
  • Data Report Inquiries